Hi dylanr
Sorry for any confusion caused.
The first month of Adobe Stock is refunded after you sign up. In your case you have upgraded your plan from CC Student/Teacher to CC Student/Teacher + Stock - the charge for this combined plan was $49.98 and you received a refund for $14.66 for the unused days on your original CC STE plan.
A refund for the 1st month of Stock has been processed - $29.99.
Your next bill date is 8 Dec.
It appears that your Chat conversation disconnected before any further action was taken. If you are still looking to cancel your plan please let me know.
Thanks
Bev