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Deactivate product on crashed computer

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Hello,

 

I had Photoshop and Premiere Elements v13 installed on 2 computers.  1 computer crashed and I was not able to deactivate the products on that computer.  I also have v12 of both products that are in the same situation.  Can someone from Adobe just clear all my product activations so I can just re-activate on my current computers?

 

I've seen in previous posts in this forum that contacting Adobe through chat was the way to go, but I don't seem to have access to it.

 

Thanks.


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