Recently upgraded to Captivate 9 from 8.
Several users experiencing this issue in projects converted from 8 as well as new projects created in 9.
Elements that have Effects added such as Entrance Effect/EaseInRight work fine at the default duration of 2 seconds or greater. The issue starts when we adjust that duration down. Most of the animations we do are typically set at .5 second duration, but the problem occurs even changing it to 1 second.
When we preview the slide using either the play button on the timeline or the play slide option from preview, it looks perfect. If we hit preview in browser, preview next 5 slides, etc, the animated elements do not travel the full length of the path. This makes alignment of elements that are animated impossible. I've not seen this exact issue anywhere on the web. I've viewed a few youtube videos that indicate that the process we're using is accurate, but the results that are produced do not reflect the intent of the paths we've created. I've tested with very simple ease in animations and anything I adjust the timing to less than 2 seconds comes up short. 2 seconds and over are fine.
Any ideas or suggestions as to the cause or how to fix it? We'd really like to be able to convert our entire workflow to Captivate 9 as the Effects/Motion Path additions are something we've been looking forward to for a while, but need to be able to control where these elements land precisely where we want.